Local 10-digit dialing and new area code coming to New Brunswick

Published: January 19, 2023 @ 2:00 p.m.

The following information is provided by the Telecommunications Alliance. For details, visit HERE.

Starting January 20, 2023, business and residential customers in New Brunswick will have to adopt 10-digit dialing – the area code followed by the phone number – for all local communications.

For example, to contact the Town Office, you will be required to dial 506-738-6400.

Why 10-digit dialing / Addition of New Area Code
The introduction of 10-digit dialing is the result of a decision by the Canadian Radio-television and Telecommunications Commission (CRTC) and will pave the way for the addition of a new area code, 428, starting on April 29, 2023, as the 506 area code reaches capacity.

The 9-1-1 emergency number remains a three-digit number.

Do you have a number in the 506 area?
Anyone who already has a number with area code 506 will keep the same number.

Dates to remember
Starting January 20, 2023
Business and residential customers need to adopt 10-digit dialing – the area code followed by the 7-digit phone number – for all local calls. If the area code is not dialed, the caller will hear a reminder message before the call is completed.

Starting April 15, 2023
10-digit dialing will be mandatory: business and residential customers need to dial the area code followed by the 7-digit number for all local calls. If the 10-digit number is not dialed, the call will not be completed.

After April 29, 2023
A new area code, 428, will be introduced gradually and will be used in the same region as area code 506.

About the Telecommunications Alliance
Canada’s major telecommunications service providers have joined forces to develop communications campaigns informing the public about the introduction of new area codes in certain calling areas.

For more information, visit HERE.

Town Contact Information

Phone: (506) 738-6400 (Option 3 for after-hours urgent matters)
Email: administration@towngbw.ca
609 River Valley Drive, Monday to Friday (excluding holidays), 9:00 a.m. – 5:00 p.m.

Register for Grand Bay-Westfield Emergency Alerts

The Town of Grand Bay-Westfield encourages residents to register for the emergency alert system (CodeRED by OnSolve). This is to ensure that the Town can notify residents in the event of emergency situations or critical community alerts. To register, visit HERE.

Stay Informed

Follow the Town of Grand Bay-Westfield on Facebook and Twitter or visit www.grandbaywestfield.ca