Community Alerts

The Town of Grand Bay-Westfield has partnered with Voyent Alert! as the communication service provider for notifications and alerts to our community.

Residents are encouraged to sign-up to Voyent Alert! through the app or online to ensure they have the latest information related to day-to-day activities and emergencies.

You will have the option to receive notifications for critical events, such as flooding or fire operations, as well as day-to-day communications such as news and public notices, community events, and traffic advisories.

Please Note: To receive news and public notices, community events, and traffic advisories – you must register via the Voyent Alert! app, email and/or text. Emergency notifications will be sent via all formats, including phone.

Registration for the service is FREE, simple and totally anonymous.

Residents May Register Now: How do I Register for Voyent Alert!?

Registration for the service is available now.

The Town will begin to send notifications using Voyent Alert! to residents on August 24, 2026.

You can register for the service in one of two ways:

If you would like to use Voyent Alert! on your smart phone, download and install the Voyent Alert! mobile app from the Apple App Store or Google Play Store. Then simply enter in an address and follow the instructions. For a more in depth tutorial on how to register, check out this video by Voyent Alert!
If you would like to receive text or email, visit the Voyent Alert! web-based registration page at https://ca.voyent-alert.com/vras/register.html. After you enter in an address, a registration code will be sent to you via the contact method you provided. Once you enter the registration code, registration is complete. Please note that should you choose to receive notifications via text, your mobile phone carrier may charge you fees and you are responsible for such charges or fees. You can choose to receive the alerts via the app, or by email to avoid any mobile phone provider fees.

Download on the Apple App Store

Download on Google Play Store

About Voyent Alert! FAQs

When are alerts issued?

Alerts are issued on an as-required basis. In the event that a situation has a public safety risk, alerts can be issued.

This could include, for instance, evacuations, fire operations, or localized flooding.

You also have the option of opting into some day-to-day communications such news and public notices, community events, and traffic advisories.

Will I receive a lot of unwanted alerts?

No. You will only ever receive a notification if it is relevant to a location or a specific topic you have selected.

This will change in the future as more alert types are added.

To identify which topics you would like to subscribe to, visit the “My Topics” menu on your Voyent Alert! Account.

Does Voyent Alert! collect personal information?

No. The only information required to register is a postal code or address and a phone number or email address.

No other personal information such as your name, address, or date of birth is required. Please see the Voyent Alert! Privacy Policy at voyent-alert.com for more details.

Is training required to use this service?

No. Voyent Alert! is very simple to use.

When you first register, helpful hints are included to guide you in setting up your account. If you ever get stuck, click on the “?” on the side of the screen or in your app for assistance. Additional support can be found on the Voyent Alert! Frequently Asked Questions page (Voyent-alert.com/ca/community) where you can also submit a question directly.

You can also contact the Town’s Communications Department via:

Email: communications@towngbw.ca
or
Phone: 506-738-6400

Who issues the alerts?

Some emergency alerts will be issued by the Town’s Emergency Management Organization.

Alerts that are not issued as emergency alerts (ie: news and public notices, community alerts and traffic advisories) are issued by the Town’s Communications Department.

I live outside Town limits, however, would still like to receive alerts. Can I still register?

Yes. If you are outside of the Town of Grand Bay-Westfield you can still register to receive alerts.

Simply enter “Town of Grand Bay-Westfield” or a Grand Bay-Westfield address on the registration page to get started.

Once registered, you can either move your “home” pin or create a new one for other locations of interest to you.

Can I decide what type of alerts I receive?

Yes, subscribers can choose which type of alerts they receive. When you log in, you can select which notifications you receive under the “My Topics“ tab. Critical alerts will go out to subscribers regardless of whether you have opted in.

Will the alerts be broadcasted on my phone, event if it is on silent?

No, these alerts will be issued as text messages for those that opt-in via their mobile number, via the Voyent Alert! app, or to an email for those who subscribe via email.

In the event of a critical alert where the public must be alerted immediately, the alerting sound will override your phone settings.

My family member received an alert message, however, I didn't. Why not?

There are several reasons that someone you know may have received an alert, however, you did not.

First, you must be opted-into alerts to ensure they go to either your phone via text, Voyent Alert! app, and/or to your email.

Secondly, alerts can be geo-targeted, meaning they are only issued to those that are impacted.

For a Town-wide emergency, for instance, everyone would receive an alert.

For a specific neighbourhood emergency, the alert(s) would be targeted to the specific area. Alerts can be geo-targeted based on the addresses associated with your profile.

Do I have to be in Grand Bay-Westfield to receive an alert?

No. Provided you are connected to a mobile service or can access your email, the alerts will get to you wherever you are, even if you are outside of Grand Bay-Westfield.

The Town of Grand Bay-Westfield will only issue alerts for locations within Town limits.